Shipping & Returns


At Jojoba Gold, we strive to provide excellent service and the highest quality product every time you place your order - We’re happy when you’re happy!

These policies apply to orders placed on


Transport (La Poste) economy with Signature, only for Swiss customers.

Prices include the cost of packaging materials.

Up to: 2 kg = CHF 10.00, 5 kg = CHF 14.00, 10 kg = CHF 18.00, 20 kg = CHF 25.00, 30 kg = CHF 30.00, tin 23 kg = CHF 40.00

Delivery of parcels: every Tuesday and Friday by La Poste.

We send your parcels by La Poste, economy, with a signature.

If you are not available at delivery address during the day, you can call your local post office and have it delivered to your address without a signature.

You can use the My Post 24 delivery address. In this case, you can pick up your package 24 hours a day, 7 days a week, in the terminal compartments.

If you want us to send you the package differently, write us your request.

You can check all the choices on



Please note that this Return Policy only applies to products purchased from

New, unopened items that were purchased through can be returned within 14 days of purchase for a full refund.  

We are not responsible for the cost of return shipping.  Payments made with a credit card will be refunded to the card used for your order.  Returns will not be accepted after 14 days. 

Damaged and wrongly shipped items may be requested to be returned to us within 10 days at no cost to the purchaser unless there are reasonable circumstances why this cannot be done.

Thank you for shopping with Jojoba Gold!